Customer Service Specialist
Description Responsibilities Provide technical support, including password resets and application support, to healthcare professionals.
Handle 50-60 calls daily, ensuring timely and effective issue resolution.
Collaborate within a team of 20 specialists to maintain high-quality service.
Maintain accurate records of customer interactions.
Requirements 1-3 years of help desk experience, preferably in healthcare or IT.
Technical proficiency in Microsoft Windows and applications.
Ability to work efficiently under high call volumes.
Strong communication skills, both verbal and written.
Recommended Skills Communication Hardworking And Dedicated Help Desk Microsoft Windows Problem Solving Technical Support Estimated Salary: $20 to $28 per hour based on qualifications.
Handle 50-60 calls daily, ensuring timely and effective issue resolution.
Collaborate within a team of 20 specialists to maintain high-quality service.
Maintain accurate records of customer interactions.
Requirements 1-3 years of help desk experience, preferably in healthcare or IT.
Technical proficiency in Microsoft Windows and applications.
Ability to work efficiently under high call volumes.
Strong communication skills, both verbal and written.
Recommended Skills Communication Hardworking And Dedicated Help Desk Microsoft Windows Problem Solving Technical Support Estimated Salary: $20 to $28 per hour based on qualifications.
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