Front Desk Agent - The Alloy a DoubleTree by Hilton
King of Prussia, PA King of Prussia, PA Full-time Full-time $17 an hour $17 an hour 18 hours ago 18 hours ago 18 hours ago The Alloy a DoubleTree by Hilton located in King of Prussia is seeking a Front Desk Agent to join our Front Office Team! This is a full-time position.
Must be flexible with days and hours to include holidays and weekends.
The hourly rate is $17.
00 USD.
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the overall experience the guest will have.
Your keen sense of being proactive, responsive and caring will make all the difference.
If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only) Free Monthly Septa Transpass provided Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Discounted room rate at Concord managed hotels.
Group Life Insurance equal to your annual salary Company paid Short term and voluntary Long Term Disability Programs Tuition Assistance Role
Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones:
Quality, Integrity, Community, Profitability, and our newest - having Fun.
We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing.
Enjoy a culture where you are valued and our Associate First policy is a way of life.
Utilize your hospitality talents with a Company that cares about you and your development.
We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Experience Preferred 1 - 2 years:
Prior Hilton Brand/OnQ experience preferred.
Estimated Salary: $20 to $28 per hour based on qualifications.
Must be flexible with days and hours to include holidays and weekends.
The hourly rate is $17.
00 USD.
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the overall experience the guest will have.
Your keen sense of being proactive, responsive and caring will make all the difference.
If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only) Free Monthly Septa Transpass provided Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Discounted room rate at Concord managed hotels.
Group Life Insurance equal to your annual salary Company paid Short term and voluntary Long Term Disability Programs Tuition Assistance Role
Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones:
Quality, Integrity, Community, Profitability, and our newest - having Fun.
We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing.
Enjoy a culture where you are valued and our Associate First policy is a way of life.
Utilize your hospitality talents with a Company that cares about you and your development.
We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Experience Preferred 1 - 2 years:
Prior Hilton Brand/OnQ experience preferred.
Estimated Salary: $20 to $28 per hour based on qualifications.
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